I recently facilitated a session of Respectful Workplace Training with a small company. It started when an older employee watched a customer take off a heavy down parka. “Wow, I didn’t realize there was a lady under all that wrapping. With the winter coats I can’t tell what I’m looking at!” The employee thought it […]
The best-written human resource management (HRM) policy doesn’t do an organization any good if it just sits in a dusty binder on a shelf. HRM policies need guide the organization by supporting their mission, values, strategic direction, and operations. They also need to be kept up to date and should reflect changes in: Legislation Employee
This is how to bring Fit for Work policy to life. Policies can be great tools and guides for organizations if they are in use. For a policy to be of value to an organization, it needs to reflect the organization’s values and culture. But still, a well-written policy does not do the organization any
Fit for Work Policy ~ Custom Training – Case Study Read More »
Organizational Structure Organizations often wonder if their structure is right for the work of the organization. The organizational structure must support how you want to do business. Not only does the structure need to be right for the work, but also the culture and achieving the strategic direction. Organizations will ask Kn/a HR to review
Often we get calls about organizations needing job descriptions. Job descriptions are a useful tool, but are a means to an end, the end being a common understanding about roles and responsibilities and it all boils down to the importance of role clarity. Job descriptions are documents that are important for many things, but the
Employers and employees (employee groups and/or unions) want to ensure that wages are fair. Fair can be defined a number of ways, most often fair means as the wages relate to the market. When we say a job is being paid fair in relation to market, we need to consider two parts – “who” and
Joint Union and Management Wage Study – Case Study Read More »
During the 1990s and 2000s, many organizations developed job evaluation plans (JEP). Job evaluation plans determine what pay to assign to a position within an organization. Job evaluation plans would rate the job’s responsibility, skill, working conditions, and effort. Once rated, the job would be assigned a numerical value. The job’s numerical value would then
