Workplace investigation trends come and go. Over the past fifteen years, we have made several observations. In the this blog, we share our observation of four workplace investigation trends that are of use for employers.

Establishing Clear Investigation Protocols

Defining the scope and procedures of an investigation at the outset is crucial for its success. It is essential to specify the allegations being investigated, establish a clear timeline, and adhere to a structured protocol. This practice not only helps in managing the expectations of all involved parties but also ensures that the investigation remains focused and effective. At Knibbs HR Consulting, we support organizations in crafting detailed investigation frameworks that promote thoroughness and efficiency in the investigative process. For detailed examples of how Knibbs HR approaches external investigations and workplace assessments, please click here.

Embracing External Investigators

The trend towards using external investigators to handle allegations of workplace misconduct is growing stronger. This approach ensures that investigations are unbiased and handled by experts who are not only adept in investigative procedures but are also culturally sensitive. Employing external investigators enhances the credibility of the investigative process and meets the cultural and ethical expectations of today’s diverse workforce.

Involving Witnesses in Corrective Actions

Increasingly, there is a trend towards involving witnesses and complainants in the decision-making process for corrective actions following investigations. This collaborative approach can help devise remedies that are viewed as just and effective by all parties involved. However, it is vital for employers to carefully balance these inputs to ensure fairness and consistency across all cases. At Knibbs HR Consulting, we recommend establishing transparent guidelines on the influence witnesses can have on corrective actions to ensure decisions are impartial and equitable.

We at Knibbs HR Consulting are dedicated to assisting your organization in navigating the complexities of workplace investigations. By staying informed about these trends and adopting best practices, you can cultivate a workplace that upholds integrity and transparency.

For more information or to discuss your specific HR needs contact our expert team. Let’s work together to build a more just and effective workplace environment.

The Importance of Restoration

Any investigation, be it internal or external, is disruptive to the organization. From receiving an allegation of inappropriate behaviour through investigation we should also remember that regardless of outcome, the individuals involved and the larger team may require additional care to reorient the workplace. Workplace restoration addresses conflicts or disruptions within a workplace to restore or improve working relationships, the overall environment, and team dynamics. This process is particularly relevant after significant conflicts or incidents, such as grievances, harassment complaints, investigation or other workplace disruptions.

About the Author

Stephen Eger is the managing partner of Knibbs HR Consulting. You can contact Stephen by email at stephen@knibbs.ca or by phone at 306-520-3236.